Expert Plumbing Solutions You Can Trust

Shut off the main water valve immediately to stop flow, turn off the water heater if applicable, open nearby faucets to drain remaining water, move valuables away from the affected area, and contain leaking water with buckets or towels. After stabilizing the scene, call for emergency plumbing assistance to assess and repair the damage.

Technicians start with a visual inspection and may use a plunger, drain snake, or hydro-jetting to clear blockages. For recurring or deep blockages, a camera inspection can locate the problem in the line, which helps determine whether repair, replacement, or hydro-jetting is the best solution.

Repair is often practical for recent models with minor issues like a faulty thermostat or heating element. Consider replacement if the heater is older (typically over 10–15 years), has extensive corrosion, frequent failures, or if replacement would significantly improve energy efficiency. A technician can provide an assessment and cost comparison.

Many providers offer a workmanship guarantee for a set period, often ranging from 30 to 365 days, and manufacturer warranties cover parts. Confirm warranty terms in writing before work begins, including what is covered and how warranty service is handled.

Clear access to the problem area, remove valuable or fragile items nearby, turn on a light in the workspace, and be ready to show the technician the exact issue and any recent changes. Having utility shutoff locations and appliance manuals available can speed diagnosis and repair.